Updated as of January 1, 2022. Safety requirements in place at Wharton Center:

• Proof of vaccinations or negative test for ages 12 and older.
  • Provide proof of vaccination by showing an original vaccination card, a copy of the card or a digital photo on a smartphone, AND a photo ID, such as a driver’s license or passport.  
  • Unvaccinated patrons must show a negative COVID-19 test. Your test must list the results, a time stamp within 72 hours before your performance time, your name AND be presented with a photo ID.
  • Michigan State University students, faculty and staff can show their University ID as proof of compliance with the university's vaccine mandate. 
• Wearing of masks indoors, regardless of vaccination status, for the duration of the performance.

View Safety Protocols

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Contact the ticket office by email or phone for information on how to proceed.

The safety and security of all Wharton Center patrons, artists, staff and volunteers is our top priority. Important security information is listed below.

• Entry into the building will be limited to the Bogue Street (front) entrance and the Atrium entrance adjacent to the parking ramp. The southwest entrance on Wilson Road will be closed.  
• All patrons entering the premises will be asked to pass through a metal detector and will be subject to bag checks.  
• Prohibited items include, but are not limited to, firearms and weapons of any kind (including pocket knives) and oversized bags including backpacks. View a list of additional prohibited items.
• Patrons are encouraged to bring minimal personal belongings to the Theatre.
• There is no storage area and confiscated items will not be returned. 
• Plan your arrival to allow time for security screening.

For more details, view Wharton Center's Security page.

Run time: Approximately 2 hrs, 20 min, including intermission
Age Recommendation: Disney recommends its productions for ages 6 and up. Children under the age of 2 will not be admitted to FROZEN performances. All persons entering the theater, regardless of age, must have a ticket.
Special Effects: Strobe lights used during this performance

ASL Interpretation:  

• Sunday, Jan 30, 2022 at 1pm

Audio Description:

• Sunday, Jan 30, 2022 at 1pm

Open Captioning:

• Thursday, January 27, 2022 at 7:30pm
• Saturday, February 5, 2022 at 2pm

More Information on Accessibility

There will be an AfterChat following the Thursday, January 27 performance inside the Great Hall.

The lounge will be open for January 26–February 1, 2022 performances of Disney’s Frozen.

Welcome to the Jackson Donor Lounge. As we welcome back our artists, audiences, staff and volunteers, health and safety remain our number one priority. We continue to review our policies and thank you in advance for your cooperation so we can safely continue to gather for live performances.

We are currently opening the lounge 90 minutes prior to the performance and during intermission. Masks are required at all times while inside any MSU facility. For this reason we are limiting our refreshments to water, coffee and individually wrapped single serve sweets. Masks may be briefly removed while eating or drinking.  We ask that no food or beverages be removed from the lounge. Thank you.

More Info

Wharton Gifts will be open one hour prior to each performance and during intermissions.

More Info

View Group Pricing for Frozen

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